Fuel-Adjusted Rates
Trip estimates are recalculated based on current gas and diesel prices. When fuel costs drop, your rides get cheaper automatically.
Estimate Before You Book
You always see the trip estimate before confirming. The driver sees the same number. No surprises at the end of the ride.
Cancellation
Cancel within 2 minutes of booking for free. After that, a cancellation fee may apply to cover the driver's time and fuel.
No-Show
If the driver waits at pickup and you don't show, the trip is cancelled and a no-show fee applies.
Payment
Fuel cost sharing is settled directly between riders and drivers — cash, bank transfer, or GCash. The app shows the split so everyone knows what's fair.
No Surge Pricing
RIDEO does not inflate rates during peak hours. Your estimate is based on distance, time, and fuel cost — not demand.